PRIVACY POLICY

ALUMBRA GESTION SL informs you about its Privacy Policy regarding the treatment and protection of personal data of users and customers that may be collected during navigation, when consulting or contracting a service through the website www.grupoalumbra.es .

This Privacy Policy regulates the processing of personal data in accordance with current regulations on the protection of personal data, contained in Spanish Law 3/2018, of December 5, Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), with Regulation (EU) 2016/679 of the European Parliament and of the Europ Council of April 27, 2016 on the protection of natural persons (RGPD), and with Law 34/2002, of July 11 , Services of the Information Society and Electronic Commerce (LSSICE).

The use of website, or Portal, implies acceptance of this Privacy Policy as well as the conditions included in the Legal Notice.

Principles applied in data processing

In the treatment of your personal data, the Portal will apply the following principles that comply with the requirements of the European Data Protection Regulation (RGPD) and will take the necessary precautions to avoid unauthorized access or improper use of the data of its users. by third parties.

Obtaining personal data

To navigate the Portal, you do not need to provide any personal data.

However, the Portal refers to a contact email for inquiries or requests for services that will be incorporated into files for which GRUPO ALUMBRA is responsible.

All the information provided by the User through the contact email must be truthful. The User will be solely responsible for the false or inaccurate statements made and the damages caused to or to third parties by the information provided.

Rights

In relation to the data collected, the User may exercise the following rights detailed below by request sent to the email This email address is being protected from spambots. You need JavaScript enabled to view it.

The request must contain the name and surname of the user, address for notification purposes, copy of the National Identity Document or similar document of official identification, and specific content of the right exercised.

- Right of access: to obtain information on whether your data is being processed, where it has been obtained, what it is being used for and whether it has been disclosed to third parties.

- Right of rectification: to obtain the rectification of inaccurate personal data that concerns you.

- Right to deletion: to obtain the deletion of your personal data, provided that any of the circumstances provided for in article 17 of the Data Protection Regulation (EU) occur.

- Right to limitation of treatment: to obtain the limitation of the processing of personal data, provided that any of the conditions established in article 18 of the General Data Protection Regulation are met.

-Right of opposition: to oppose the processing of your personal data, in accordance with the provisions of article 21 of the General Data Protection Regulation.

- Right to data portability: to receive personal data that is incumbent on him, which he has provided to the Data Controller, in a structured, commonly used and machine-readable format, and to transmit it to another data controller without the data controller preventing it. to which they would have been provided, provided the conditions established in article 20 of the Data Protection Regulation are met

The exercise of these rights is personal and therefore must be exercised directly by the interested party, requesting it directly from the Responsible (Grupo Alumbra).

You have the right to effective judicial protection and to file a claim with the supervisory authority, in this case, the Spanish Agency for Data Protection, if you consider that the processing of personal data that concerns you violates the Regulation.

You can see more information about your rights on the website of the national control authority, the Spanish Data Protection Agency www.aepd.es.

Purpose of the processing of personal data

When you connect to the website to send an email regarding a service, you are providing personal information for which the person in charge is GRUPO ALUMBRA.

This information includes personal data such as your IP address, name and surname, physical address, email address, telephone number, and other information. By providing this information, your data will be treated as described in the Legal Notice and in this Privacy Policy

There are other purposes for which  GRUPO ALUMBRAA processes personal data:

• To guarantee compliance with the conditions contained in the Legal Notice and in the applicable law. This may include developing that help this website to ensure the confidentiality of the personal data it collects.

• To support and improve the services offered by this website.

• To analyze user navigation. The Portal collects other non-identifying data obtained through the use of cookies that are downloaded to the User's computer when browsing the Website, the characteristics and purpose of which are detailed in the Cookies Policy.

• To comply with our legal obligations, resolve any controversy that arises with any of our users and demand compliance with our agreements with third parties.

Security of personal data

In order to safeguard the security of your personal data, we inform you that GRUPO ALUMBRA has adopted all the necessary technical and organizational measures to guarantee the security of the personal data provided. All this to avoid its alteration, loss, and / or unauthorized treatment or access, as required by regulations, although absolute security does not exist.

It is important that, in order for us to keep your personal data up-to-date, you inform us whenever there is a change in them.

Content from other websites

The pages of this website may include embedded content (for example, videos, images, articles, etc.). The embedded content of other websites behaves in exactly the same way as if you had visited the other website.

These websites may collect data about you, use cookies, embed an additional third-party tracking code, and monitor your interaction using this code.

Cookies policy

On the Cookies Policy page you can consult all the information regarding the collection policy, the purpose and the treatment of cookies.

Legitimation for data processing

The legal basis for the treatment of your data is the execution of a contract, the Legitimate Interest and the Consent, as appropriate. In GRUPO ALUMBRA we only collect the data strictly necessary for the provision of the service.

Categories of personal data

The categories of personal data that Grupo Alumbra processes are:

• Identifying data.

• Specially protected categories of data are not processed.

Retention of personal data

The data will be kept for the minimum time necessary for the correct provision of the service offered as well as to meet the responsibilities that may arise from it and from any other legal requirement.

Confidentiality

GRUPO ALUMBRA informs you that your data will be treated with the utmost zeal and confidentiality by all the personnel involved in any of the phases of the treatment.

Web navegation

The Website uses the following third-party analytics services:

• Google Analytics.

The Portal uses the information obtained to obtain statistical data, analyze trends, administer the site, study navigation patterns and to collect demographic information.

Accuracy and veracity of personal data

You agree that the information provided to the Owner is correct, complete, exact and current, as well as keeping it duly updated.

Acceptance, consent and claim

As a user of the website, you declare to have been informed of the conditions on the protection of personal data, accept and consent to the treatment thereof by GRUPO ALUMBRA in the manner and for the purposes indicated in this Privacy Policy.

Revocability

You can withdraw consent for any specific purpose granted at the time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

Changes in the Privacy Policy

Grupo Alumbra reserves the right to modify this Privacy Policy to adapt it to new legislation or jurisprudence, as well as to industry practices.

These policies will be in force until they are modified by others duly published. If necessary, we will notify you or ask for your consent. Please check when you visit our Portal if there is any update or modification to our Privacy Policy.

Contact

You can contact us at any time to tell us your opinion about our privacy policy, or in relation to your personal data by writing to This email address is being protected from spambots. You need JavaScript enabled to view it.